What is expected of sales people today? And so, what do they need know or learn? Let’s first look at what clients want. This will help us determine what sales people need to be able to do. Clients today have access to more information than ever BEFORE. Clients can make product versus product comparisons very easily. And most clients know what they are after even if they don’t know how

Every other arena in society- financial institutions, businesses, and government- do not avoid updating their procedures and protocols because of the fear of unreliable technology. Clearly, you only need to look at people’s phones – how many of those phones are new? Loads – mainly because of the easy ways to upgrade you phone while getting better and cheaper phone plans! The reality is that most distance learning software requires

Online (sales) training can either be synchronous or asynchronous. Synchronous occurs in real-time all participants interacting at the same time e.g. webinars, Skype, chat rooms, live discussions Asynchronous self-paced all participants not logged into the course/discussion/online at the same time e.g. email, blogs, wikis, videos, documents, courses While there are advantages to synchronous learning – people can interact with each other – there are many advantages for asynchronous learning: people