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Barrett Sales Blog
The Barrett Sales Blog gives you free weekly access to knowledge, research, insight, case studies, and real life, practical experiences in the areas of sales, communication, culture, values, teams, people management and leadership.
Published since February 2007, the Barrett Sales Blog is designed for people who live by selling something whether you are in sales, business development, account management, customer service, management, marketing, business owners, HR.
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Barrett Sales Blog
NES Outshines NPS: The Key to Customer Loyalty in 2025: In 30 seconds
The Net Easy Score (NES) has stepped out of the Net Promoter Score’s (NPS) shadow, becoming the key to customer loyalty in 2025. NES measures how easy it is to resolve issues or complete...
Rebel Rebel Resilience: Bowie’s Blueprint for Thriving Under Pressure: In 30 seconds
David Bowie’s fearless reinvention inspires sales leaders and teams to thrive under pressure. Betrayed by manager Tony Defries and stuck in a post-Let’s Dance slump, Bowie pivoted with...
Apple’s Call Screening: A Game-Changer for Smarter Prospecting in Sales & PR: In 30 seconds
Apple’s iOS 26 call screening feature, requiring callers to state their name and purpose before the phone rings, is reshaping cold calling. With over half of Australia using iPhones, this...
Why Manners & Courtesy Remain Vital in Today’s Individualistic World: In 30 seconds
In a business world that often rewards a "cut-throat" ethos, the deliberate practice of manners remains a vital strategy for building sustainable success. True courtesy goes beyond pleasantries;...
Starman Collaboration: Finding Magic in Togetherness the Bowie Way: In 30 seconds
Welcome to the first article in our Rebel Rebel series exploring how to lead, sell, co-create and collaborate the Bowie way. When one of our tech security clients won a multimillion-dollar...