Protecting your right to privacy

We are very aware of our customer’s rights under the requirements of the Privacy Act 1988. At salesessentials.com, we are very committed to protecting customer information and in providing a safe and secure on-line ordering system. Our on-line ordering system is designed to gather information about our customers (but not credit card details), enabling us to provide our customers with an efficient and satisfying e-commerce experience. You can read more about our privacy policy.

Security of your private details

Once you have registered on the salesessentials.com web site, your personal details are securely stored on our servers. Our server are protected by SSL. We collect your contact information (name, address, e-mail address, and phone numbers) to process your order (i.e. send the goods to yu, contact you). This information will be kept confidential and at no time will this information be traded, swapped, exchanged or sold to any other party or company. salesessentials.com will only use this information to complete a customer order, or to communicate with the customer to discuss associated problems or delays concerning their order(s). We may share this information and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that deals with your credit card details and the carrier that delivers your order.

Credit Card Information

Your credit card details are used for the purpose of payment of your order by salesessentials.com. We use the E-Gate facility by anz.com.au and therefore do not need to store any of your credit card details on our servers.

When you purchase anything at our online store and you do the final step, we securely transfer your contact details and the amount $AUS to the E-Gate facility. The E-Gate provider then will ask you for your credit card details to complete the transaction. We receive back an acknowledgement whether the transaction was or was not successful. All credit card details are used at the E-Gate facility of anz.com.au ONLY and we do not have any participation in the interaction and exchange of those details (nor do we want or need to).

At no time we will disclose any of your personal details for any other purpose than to use these details for the payment of a customer order initiated by you.

The customer gives us their authority to transfer these details for payment of their orders to the ANZ E-Gate facility by using this web-site.

Cookies

A “cookie” is a packet of information that allows the salesessentials.com server (the computer that houses this web site) to identify and interact more effectively with your computer. Our web server uses cookies if the customer’s browser allows. The cookie is only used for shopping session purpose and is not used for collecting individual details. When you access our web site, we send you a “temporary cookie” that gives you a unique identification number. A different identification number is sent each time you visit our web site. Our cookie allows us to keep track of the pages you have accessed while visiting our web site. It also allows you to page back and forwards through our web site and return to pages you have already visited without having to bother about logging in again. You can configure your internet browser to accept all cookies, reject all cookies or notify you when a cookie is sent. Please refer to your internet browsers instructions or help screens to learn more about these functions.

Privacy Information

You can obtain further general information about privacy protection from the Office of the Federal Privacy Commissioner by:

  • calling their Privacy Hotline on 1300-363-992,
  • or visiting their web site at www.privacy.gov.au,
  • or by writing to:
    The Federal Privacy Commissioner
    GPO Box 5218
    Sydney NSW 1042